Pickup package ASAP and deliver direct non-stop. We do have 1 hour service for orders traveling under 15 miles when travel times are not delayed by weather or rush hour traffic. Any order that requires an exact pickup or delivery time bills at this rate.
Pickup and deliver within 2 hours of receiving the order with the distance being less than 20 miles. If the distance is not less than 20 miles, or is heading into or out of the Chicago Loop during rush hour, please allow 2 1/2 to 3 hours for delivery. The cutoff time for this service is 3:00 pm.
When an order exceeds 50 lbs., the weight charge is .04/lbs.
Any order that is over 300 lbs. or more than 9 cartons measuring 2’ x 2’ x 1’ requires a van. Please allow for an additional ½ hour of time for loading and unloading when placing a van order. The van charge is $35 plus .04/lbs. for orders over 925 lbs. Orders over 1200 lbs. or more than 2 skids must use our Freight Service.
Any order that requires a dolly for delivery or a van to be hand unloaded is considered an inside load which bills at $35/hour.
Waiting time is billed at $35.00/hour. There is no charge for the first 10 minutes.
Extra stops and wrong addresses
Extra stops and wrong addresses are a $10.00 minimum charge or the additional mileage, whichever is greater.
Cancel Dry Run
A canceled order with the driver in route to the pickup or product not available has no less then a minimum charge of $15 up to $35 depending on the service level and distance plus any additional vehicle charges.
OT charges will occur for orders picking up before 7:00 a.m. or orders delivering after 5:00 p.m. The price is 1.25 times the Direct rate. Orders scheduled after 6:00 p.m. are 1.5 times the Direct rate. Please try and place your night orders before 6:00 p.m. Since we are not a 24 hour operation, we may not have a driver available if you call too late. As for weekends, are office is closed, but our paging system will notify us of any calls. To assure yourself of a weekend delivery, please try and place the order on Friday (weekend rates are 1.75 times the Direct rate).
Our surcharge is based on the Chicago average for gas remaining below $4.00/gallon. If it goes over, 5% will be added to the base price for every .25/gallon.